Policies
Terms of Service
- Scope: corporate marketing, branding, content, and media management per SOW.
- Governing Law: State of Colorado; venue in Denver, CO.
- Intellectual Property: asset ownership/licensing per SOW and payment status.
- Confidentiality: mutual NDA available.
Privacy Policy
- Minimum data collected to run projects and billing.
- No sale of client data; sub‑processors limited to essentials.
- Data rights via privacy@visualmarketingllc.com.
Refund Policy
- Full refund within 10 business days if project has not started.
- After kickoff: proration based on completed milestones/hours.
- Disputes: direct resolution with documented evidence.
Acceptable Use
- We decline projects with deceptive claims or unverifiable outcomes.
- We follow platform ad policies (search/social/pro networks).
- Performance claims require substantiation.